Saints, Value Creators, Self-Dealers, Extractors, and Oscillators. Genuine value creation beats self-dealing long-term.

Management is broken—and it’s costing trillions. Employee engagement hovers at dismal levels globally. A PWC study showed that customer trust in executives scrapes 30% (while executives delusionally ...

The outdoor clothing retailer Patagonia encourages customers to co-create value through repair workshops, clothing swaps, and more. Tentamart/Shutterstock Major industrialized nations currently live ...

Corporate executives, the management consultants who advise them, and the financial industry executives who help corporations finance their capital investments tend to believe that whenever their ...

A version of this article appeared in the Summer 2021 issue of strategy+business. In the blink of an eye, COVID-19 disrupted the business environment and illuminated a profound, sometimes overlooked ...

If you're competing on price, you'll never achieve maximum profitability. Instead, everyone's job must become value creation. But are you sure that you're providing value to your customers? Even if ...