Only 6% of enterprise leaders prefer AI-only automation for CX delivery, while 73% prefer a hybrid AI and human model, and 21% prefer human-only support. 61% of organizations are in the Walk or Run ...

SCOTTSDALE, AZ--(Marketwired - Sep 7, 2017) - Liveops, Inc., the leading provider of on-demand skilled workforces for customer service and sales, announced today that it has named Greg Hanover as the ...

SCOTTSDALE, Ariz.--(BUSINESS WIRE)--Liveops, Inc., a leading virtual contact center is celebrating National Customer Service Week across the U.S. Tens of thousands of agents and hundreds of employees ...

SCOTTSDALE, Ariz., Sept. 01, 2021 (GLOBE NEWSWIRE) -- Liveops Inc., the leading provider of skilled virtual workforces for customer service and sales, today announced a more accessible and quicker ...

The LiveOps Cloud Contact Center business will focus on speeding development of the next-generation platform, CXEngage. Change is underway at LiveOps, with its LiveOps Cloud Platform now owned by ...

LiveOps will be available within Microsoft Dynamics CRM's newly launched Unified Service Desk. The integration will allow the cloud contact center provider's voice and chat interactions to take place ...

Scottsdale, AZ – Liveops, a frontrunner in flexible customer experience solutions, has announced its achievement of one Gold Stevie Award and three Silver Stevie Awards at the 2026 Stevie Awards for ...

Company Named #5 Healthiest Employer by Phoenix Business Journal, Marking Its Second Consecutive Year in Arizona’s Top ...

LiveOps, an early mover in the area of cloud-based enterprise services — focusing specifically on contact center and customer service — is today announcing a $30 million round of funding; the creation ...

Distributed call-center outsourcing service LiveOps has announced the closure of a Series C round of funding for $28 Million. The round was lead by Benchmark Capital, a new investor in the company and ...