Impact, Urgency, Priority: The Secret Behind Faster IT Support ⚡ #itil #itsm

Your ITSM Automation Is 95% Accurate Per Step. That's Still a Coin Flip.

Salesforce ITSM

NYPD officers perform a miraculous rescue on the Brooklyn Bridge, saving a woman’s life after she threatened to jump to her death. Emergency Service Unit officers climbed to the top of the bridge to talk to the woman in crisis, waiting nearly an hour for the opportunity to get her to safety. When the moment was right, they safely pulled her back from the edge and brought her back to solid ground unharmed.

Customer service actually does matter because brand loyalty does not get built upon whatever they were doing #chewy #banfield #petloss #catmom #petcare

Amsterdam Has a Police Cat. He Has 4.5 Million TikTok Views. And He Is Completely Serious About His Job. Nimis lives on a houseboat, wears a yellow police vest, patrols the neighbourhood daily, and has somehow become one of Amsterdam's most recognisable residents. His owner never expected any of this. She was just trying to entertain her nieces. This is the story of the internet's favourite Dutch police officer. #netherlands #holland #europe #amsterdam #rotterdam